ACCESSIBILITY IN VIRTUAL CHANNELS

Finding ourselves in a world where communication and interaction with customers is migrating from the traditional to the digital, for this reason we find that it is necessary that the content included in business web pages and mobile applications be accessible for access by people with disabilities ( motor, visual, auditory, cognitive, color blindness, among others). Therefore, Well Agency's work focuses on helping to achieve the required accessibility by ensuring that content can be read by the different screen reader software that is already included in many computers and cell phones.

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Our work will seek to ensure that web pages reach levels A, AA or AAA that contain the following:

• Textual alternatives

• Time-dependent media

• Adaptable

• Distinguishable

• Keyboard accessible

• Enough time

• Navigable

• Readable - Predictable

• Assisted data entry

• Compatible

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